Hire Remote Policy Servicing Reps from Latin America
Bilingual policy servicing reps who handle policyholder inquiries, billing questions, and mid-term changes.
What they do day-to-day
- Answer policyholder calls in EN and ES
- Resolve billing and lapse-notice questions
- Process address/vehicle/driver changes
- Escalate complex matters to producers
Core skills we screen for
- Inbound call handling
- Billing inquiry resolution
- Policy change processing
- Bilingual customer service
Services Included
Inbound Call Coverage
US-timezone phone coverage.
Billing Support
Lapse, NSF, and reinstatement handling.
Mid-Term Changes
Endorsement requests end-to-end.
The HiresLink Bench
Meet the LATAM Talent Behind Top US Insurance Teams
Bilingual, US-timezone, college-educated. Top 3% AI + human vetted across 12,000+ applicants every quarter.
We Handle the Legal & Tax Stack So You Don't Have To
Hiring across borders scares most small business owners. It shouldn't. We've placed remote staff for 280+ US companies — here's exactly how the compliance side works.
Full EOR Compliance
We are the Employer of Record across 8 LATAM countries. Payroll, taxes, benefits, contracts — all handled. You sign one MSA with us, not 12 international agreements.
W-8BEN & 1099 Clean
Every placement is W-8BEN documented and 1099-eligible. Your CPA will love us. No surprise tax exposure, no misclassification risk.
USD Flat-Rate Pricing
Pay one transparent USD monthly invoice. No FX swings, no payroll math, no benefits surcharges. What we quote is what you pay.
Policy Servicing Reps — FAQ
How is their accent and English level?
Every servicing rep is screened for clear neutral English and bilingual fluency before introduction. Most policyholders never realize they're remote.
Hire a Policy Servicing Rep This Month
48-hour shortlist. Real candidates, real software tests, real references.
Step 1 of 3 — takes 60 seconds