Your LATAM Hiring Department.

    Hire Remote Insurance Support Staff from Latin America

    US insurance agencies and carriers run on paperwork — quotes, renewals, claims, COIs. We place bilingual insurance support staff from Latin America who already work in AMS360, EZLynx, Applied Epic, and Hawksoft — embedded with strict PII handling and EOR compliance.

    • 48-hour shortlists
    • Unlimited staffing replacements
    • Transparent pricing
    • LATAM hiring + HR support
    HiresLink provides remote insurance support staffing from Latin America for US agencies and carriers — insurance VAs, claims processors, underwriting assistants, and policy servicing reps — fluent in AMS360, EZLynx, and Applied Epic with strict PII NDAs, EOR compliance, and USD flat-rate pricing starting at $12/hr.

    Trained in the Insurance Stack

    AMS360EZLynxApplied EpicHawksoftQQCatalystSalesforce FSC

    What Insurance Owners Tell Us

    The same four complaints keep showing up in our intake calls. Sound familiar?

    Renewal backlog stretching past 30 days

    COIs and endorsements taking days instead of hours

    Claims intake bottleneck driving customer churn

    Spanish-speaking policyholders under-served

    4 Roles Ready to Deploy — Starting at $1,040/mo

    Each role is pre-trained on your industry's actual software stack and US workflows.

    Real Cost Comparison

    What a US Insurance Hire Costs vs. a LATAM Hire

    Move the sliders. Numbers update live. Includes 30% US benefits load.

    US Hire (W-2)

    Loaded
    Loaded hourly (w/ 30% benefits)$32.50/hr
    Monthly cost$5,633

    LATAM Remote (via Hireslink)

    EOR included
    Monthly all-in cost$2,240
    Hourly rate$14.00/hr

    Your savings

    $40,720 / year

    That's $3,393/mo back in your P&L — 60% lower than your current US loaded cost.

    The HiresLink Bench

    Meet the LATAM Talent Behind Top US Insurance Teams

    Bilingual, US-timezone, college-educated. Top 3% AI + human vetted across 12,000+ applicants every quarter.

    Camila R., Licensed P&C CSR from Argentina
    Camila R.
    Licensed P&C CSR
    Argentina
    • P&C licensed
    • AMS360
    • Endorsements

    Starting at $15/hr

    Diego M., Claims Processor from Colombia
    Diego M.
    Claims Processor
    Colombia
    • FNOL intake
    • Guidewire
    • Adjuster support

    Starting at $14/hr

    Sofía L., Policy Administration Specialist from Uruguay
    Sofía L.
    Policy Administration Specialist
    Uruguay
    • Applied Epic
    • Renewals
    • Audits

    Starting at $13/hr

    Mateo G., COI / Certificates Coordinator from Mexico
    Mateo G.
    COI / Certificates Coordinator
    Mexico
    • ACORD forms
    • COI issuance
    • Vendor compliance

    Starting at $12/hr

    Joaquín V., Commercial Lines Assistant from Argentina
    Joaquín V.
    Commercial Lines Assistant
    Argentina
    • Submissions
    • Carrier portals
    • Loss runs

    Starting at $15/hr

    Andrés P., L&H Support Specialist from Brazil
    Andrés P.
    L&H Support Specialist
    Brazil
    • L&H licensed
    • Underwriting follow-up
    • Bilingual

    Starting at $14/hr

    Tomás F., Billing & Reconciliation Clerk from Chile
    Tomás F.
    Billing & Reconciliation Clerk
    Chile
    • Direct bill
    • Agency bill
    • Commission recs

    Starting at $13/hr

    Lucas H., CAT Surge Intake Rep from Peru
    Lucas H.
    CAT Surge Intake Rep
    Peru
    • Storm surge
    • High-volume FNOL
    • Weekend coverage

    Starting at $12/hr

    12,000+ applicants screened/quarter
    Top 3% AI + human vetted
    100% bilingual EN/ES
    US timezone overlap
    Zero Legal Bureaucracy

    We Handle the Legal & Tax Stack So You Don't Have To

    Hiring across borders scares most small business owners. It shouldn't. We've placed remote staff for 280+ US companies — here's exactly how the compliance side works.

    Full EOR Compliance

    We are the Employer of Record across 8 LATAM countries. Payroll, taxes, benefits, contracts — all handled. You sign one MSA with us, not 12 international agreements.

    W-8BEN & 1099 Clean

    Every placement is W-8BEN documented and 1099-eligible. Your CPA will love us. No surprise tax exposure, no misclassification risk.

    USD Flat-Rate Pricing

    Pay one transparent USD monthly invoice. No FX swings, no payroll math, no benefits surcharges. What we quote is what you pay.

    Insurance Hiring — FAQ

    How is PII protected?

    Every insurance placement signs a US-style PII handling NDA before introduction. All work happens inside your AMS with credentialed user access — no policyholder data ever leaves your environment.

    Are they licensed?

    Our support staff are unlicensed and work under your licensed producers. For licensed-rep work, ask about our P&C / L&H exam pathway program.

    Are your insurance staff licensed? P&C or L&H?

    We place both licensed and unlicensed support. Licensed candidates hold active P&C or L&H credentials in at least one US state; unlicensed staff handle non-licensed work (data entry, COIs, loss runs, document chase). Tell us which state and line and we shortlist accordingly.

    How does carrier appointment work for a remote LATAM CSR?

    Appointments stay with your agency, not the individual. Your staff operate under your agency's appointments and E&O, using named logins to carrier portals with your agency's producer codes — the same way an in-office CSR would.

    Can you scale for CAT surge after a storm event?

    Yes. We keep a bench of trained FNOL and intake reps who can be deployed in 5–10 business days for catastrophe surge, including weekend and extended-hours coverage. Surge staff can be contracted month-to-month and released after the event.

    How are E&O and errors coverage handled?

    Your placement works under your agency's existing E&O policy as an extension of your staff. We add contractual indemnities, mandatory documentation standards, and QA sampling on licensed work to reduce error exposure.

    Do you support state-specific licensing requirements?

    Yes. We screen for the specific resident/non-resident licensing your state requires and can support the licensing process — pre-licensing coursework, exam scheduling, and fingerprinting logistics where the state allows remote candidates.

    Is this W-2 or 1099? How is the EOR structured?

    Neither. Staff are employed by our EOR entity in their home country. No W-2 payroll, no 1099 misclassification risk, no US employment tax exposure — you receive one USD flat-rate invoice per month.

    Explore Insurance staffing

    Three ways to work with us

    Choose how you want to hire.

    Same network, same vetting bar. The difference is who employs the person and who runs the HR layer.

    Staffing & HR Management

    For companies building a team.

    HiresLink manages the hiring and HR/operational layer month to month.

    • Qualified candidates in 48 hours after the role brief
    • Unlimited free replacements for active staffing clients
    • Onboarding, payroll coordination, vacations and performance support
    • Lower of $800/month or a 25% management fee
    • $500 kickoff, credited to your first invoice
    Build My Team

    Headhunting / Direct Hire

    For companies making one specific key hire.

    You employ the person directly. One-time fee, no recurring management fee.

    • Shortlist in 7–10 business days
    • 20% of first-year salary
    • $600 kickoff, credited to your first placement invoice
    • 90-day replacement (junior / semi-senior), 120 days (senior & managerial)
    • Sourcing, vetting and interview coordination
    Find My Hire

    Staff Augmentation

    For companies adding capacity to an existing team.

    Vetted LATAM specialists plug into the team and processes you already run.

    • Add engineers and specialists to your existing team
    • You direct the day-to-day work
    • Scale the team up or down as the roadmap changes
    • Open salary benchmarks before you commit
    Add LATAM Talent

    Tell Us About Your Insurance Role

    48-hour shortlist of pre-vetted, bilingual candidates already trained on your stack.

    Step 1 of 3 — takes 60 seconds

    What role do you need filled?