Your LATAM Hiring Department.
Hire Remote Insurance Support Staff from Latin America
US insurance agencies and carriers run on paperwork — quotes, renewals, claims, COIs. We place bilingual insurance support staff from Latin America who already work in AMS360, EZLynx, Applied Epic, and Hawksoft — embedded with strict PII handling and EOR compliance.
- 5-business-day shortlists
- Unlimited staffing replacements
- Transparent pricing
- LATAM hiring + HR support
Trained in the Insurance Stack
What Insurance Owners Tell Us
The same four complaints keep showing up in our intake calls. Sound familiar?
Renewal backlog stretching past 30 days
COIs and endorsements taking days instead of hours
Claims intake bottleneck driving customer churn
Spanish-speaking policyholders under-served
4 Roles Ready to Deploy — Starting at $1,040/mo
Each role is pre-trained on your industry's actual software stack and US workflows.
Insurance Virtual Assistants
Bilingual VAs who handle COIs, endorsements, renewals, and daily AMS hygiene in AMS360 or EZLynx.
Claims Processors
Claims processors who take FNOL intake, build claim files, and shepherd claims through adjuster review.
Underwriting Assistants
Underwriting assistants who order reports, screen submissions, and prep risk packets for underwriter decision.
Policy Servicing Reps
Bilingual policy servicing reps who handle policyholder inquiries, billing questions, and mid-term changes.
What a US Insurance Hire Costs vs. a LATAM Hire
Move the sliders. Numbers update live. Includes 30% US benefits load.
US Hire (W-2)
LoadedLATAM Remote (via Hireslink)
EOR includedYour savings
$40,720 / year
That's $3,393/mo back in your P&L — 60% lower than your current US loaded cost.
The HiresLink Bench
Meet the LATAM Talent Behind Top US Insurance Teams
Bilingual, US-timezone, college-educated. Top 3% AI + human vetted across 12,000+ applicants every quarter.
- P&C licensed
- AMS360
- Endorsements
Starting at $15/hr
- FNOL intake
- Guidewire
- Adjuster support
Starting at $14/hr
- Applied Epic
- Renewals
- Audits
Starting at $13/hr
- ACORD forms
- COI issuance
- Vendor compliance
Starting at $12/hr
- Submissions
- Carrier portals
- Loss runs
Starting at $15/hr
- L&H licensed
- Underwriting follow-up
- Bilingual
Starting at $14/hr
- Direct bill
- Agency bill
- Commission recs
Starting at $13/hr
- Storm surge
- High-volume FNOL
- Weekend coverage
Starting at $12/hr
We Handle the Legal & Tax Stack So You Don't Have To
Hiring across borders scares most small business owners. It shouldn't. We've placed remote staff for 280+ US companies — here's exactly how the compliance side works.
Full EOR Compliance
We are the Employer of Record across 8 LATAM countries. Payroll, taxes, benefits, contracts — all handled. You sign one MSA with us, not 12 international agreements.
W-8BEN & 1099 Clean
Every placement is W-8BEN documented and 1099-eligible. Your CPA will love us. No surprise tax exposure, no misclassification risk.
USD Flat-Rate Pricing
Pay one transparent USD monthly invoice. No FX swings, no payroll math, no benefits surcharges. What we quote is what you pay.
Insurance Hiring — FAQ
How is PII protected?
Every insurance placement signs a US-style PII handling NDA before introduction. All work happens inside your AMS with credentialed user access — no policyholder data ever leaves your environment.
Are they licensed?
Our support staff are unlicensed and work under your licensed producers. For licensed-rep work, ask about our P&C / L&H exam pathway program.
Are your insurance staff licensed? P&C or L&H?
We place both licensed and unlicensed support. Licensed candidates hold active P&C or L&H credentials in at least one US state; unlicensed staff handle non-licensed work (data entry, COIs, loss runs, document chase). Tell us which state and line and we shortlist accordingly.
How does carrier appointment work for a remote LATAM CSR?
Appointments stay with your agency, not the individual. Your staff operate under your agency's appointments and E&O, using named logins to carrier portals with your agency's producer codes — the same way an in-office CSR would.
Can you scale for CAT surge after a storm event?
Yes. We keep a bench of trained FNOL and intake reps with a shortlist in 5 business days for catastrophe surge, including weekend and extended-hours coverage. Surge staff follow standard staffing terms: 3-month minimum, then a 15-day notice.
How are E&O and errors coverage handled?
Your placement works under your agency's existing E&O policy as an extension of your staff. We add contractual indemnities, mandatory documentation standards, and QA sampling on licensed work to reduce error exposure.
Do you support state-specific licensing requirements?
Yes. We screen for the specific resident/non-resident licensing your state requires and can support the licensing process — pre-licensing coursework, exam scheduling, and fingerprinting logistics where the state allows remote candidates.
Is this W-2 or 1099? How is the EOR structured?
Neither. Staff are employed by our EOR entity in their home country. No W-2 payroll, no 1099 misclassification risk, no US employment tax exposure — you receive one USD flat-rate invoice per month.
What Insurance teams say
Reviews from US companies that hired insurance staff through HiresLink.
"Two CSRs from HiresLink handle certificates, endorsements and renewals in AMS360. My producers stopped doing service work and our written premium went up two quarters running. Shortlist came back in two days with people who'd already worked a US book."
If it doesn't work out
You should not carry the cost of a hire that fails.
Staffing: unlimited replacements
Unlimited replacements with no additional recruiting fee during the engagement. Under 21 days average replacement turnaround.
Direct hire: 90-day replacement
90-day replacement guarantee, at no additional fee.
No upfront fee
Staffing: 3-month minimum engagement, then a 15-day standard notice. Direct hire: you pay only when you hire.
Read the full replacement terms — eligibility, process and timelines in plain English.
Explore Insurance staffing
Insurance roles
Other industries
Three ways to work with us
Choose how you want to hire.
Same network, same vetting bar. The difference is who employs the person and who runs the HR layer.
Staffing & HR Management
For companies building a team.
HiresLink manages the hiring and HR/operational layer every month.
- Shortlist in 5 business days after the role brief
- Unlimited replacements with no additional recruiting fee during the engagement
- Onboarding, payroll coordination, vacations and performance support
- Monthly management fee: the lower of $800 or 25% of the monthly salary
- No upfront fee
- 3-month minimum engagement, 15-day standard notice
Headhunting / Direct Hire
For companies making one specific key hire.
You employ the person directly. One-time fee, no recurring management fee.
- Shortlist in 5 business days after the role brief
- One-time fee: 20% of annual salary
- No upfront fee
- 90-day replacement guarantee
- Sourcing, vetting and interview coordination
Staff Augmentation
For companies adding capacity to an existing team.
Vetted LATAM specialists plug into the team and processes you already run.
- Add engineers and specialists to your existing team
- You direct the day-to-day work
- Scale the team up or down as the roadmap changes
- Open salary benchmarks before you commit
Tell Us About Your Insurance Role
5-business-day shortlist of pre-vetted, bilingual candidates already trained on your stack.
Step 1 of 3 — takes 60 seconds