Your LATAM Hiring Department.
Bilingual VAs who manage your Shopify backend — products, collections, content, and daily store operations.
Listings, variants, and bulk CSV uploads.
Banners, blog posts, homepage edits.
Daily triage on Shopify Inbox + Loox.
We screen shopify virtual assistants on the platform you already run before they reach your shortlist. No ramp-up on ecommerce tooling, no "we'll learn it on the job".
Every shopify virtual assistant we shortlist for Shopify has run it in production for a US ecommerce team. From day one inside Shopify they handle: Upload and maintain product listings. Working your business hours.
Screened alongside Shopify: product and collection management, bulk csv uploads.
Every shopify virtual assistant we shortlist for Shopify Inbox has run it in production for a US ecommerce team. From day one inside Shopify Inbox they handle: Update collections, banners, and homepage content. Working your business hours.
Screened alongside Shopify Inbox: bulk csv uploads, theme content updates.
Every shopify virtual assistant we shortlist for Canva has run it in production for a US ecommerce team. From day one inside Canva they handle: Moderate reviews and customer questions. Working your business hours.
Screened alongside Canva: theme content updates, review moderation.
Every shopify virtual assistant we shortlist for Loox has run it in production for a US ecommerce team. From day one inside Loox they handle: Handle inbound Shopify Inbox messages. Working your business hours.
Screened alongside Loox: review moderation, inbox triage.
Every shopify virtual assistant we shortlist for Judge.me has run it in production for a US ecommerce team. From day one inside Judge.me they handle: Upload and maintain product listings. Working your business hours.
Screened alongside Judge.me: inbox triage, product and collection management.
Every shopify virtual assistant we shortlist for Tidio has run it in production for a US ecommerce team. From day one inside Tidio they handle: Update collections, banners, and homepage content. Working your business hours.
Screened alongside Tidio: product and collection management, bulk csv uploads.
Move the sliders. Numbers update live. Includes 30% US benefits load.
Your savings
$28,280 / year
That's $2,357/mo back in your P&L — 57% lower than your current US loaded cost.
The HiresLink Bench
Bilingual, US-timezone, college-educated. Top 3% AI + human vetted across 12,000+ applicants every quarter.
Hiring across borders scares most small business owners. It shouldn't. We've placed remote staff for 280+ US companies — here's exactly how the compliance side works.
We are the Employer of Record across 8 LATAM countries. Payroll, taxes, benefits, contracts — all handled. You sign one MSA with us, not 12 international agreements.
Every placement is W-8BEN documented and 1099-eligible. Your CPA will love us. No surprise tax exposure, no misclassification risk.
Pay one transparent USD monthly invoice. No FX swings, no payroll math, no benefits surcharges. What we quote is what you pay.
Yes — section-by-section migration to Online Store 2.0 themes including reusable section blocks and metafield mapping.
Shopify Virtual Assistants start at $1,170/mo per month in salary, with no upfront fee. A comparable in-house shopify virtual assistant in the US averages about $38K per year before payroll taxes, benefits, software seats and office overhead, so most ecommerce teams save roughly 63% on the same scope of work. Staffing adds a monthly management fee equal to the lower of $800 or 25% of the monthly salary (3-month minimum, 15-day notice). Direct hire is a one-time 20% of annual salary.
The flat rate covers sourcing, AI + human vetting, skills testing, reference checks, contracting, payments in local currency, compliance paperwork and ongoing HR support. You get a dedicated shopify virtual assistant working your hours on Shopify, Shopify Inbox, Canva, Loox — not a shared pool or a ticket queue.
You receive a shortlist in 5 business days of your intake call. Most ecommerce clients interview 2-3 pre-vetted shopify virtual assistants in the first week and have someone onboarded in 7-14 days, because candidates are already tested on Product and collection management, Bulk CSV uploads, Theme content updates.
Every candidate passes a four-stage screen: AI-assisted resume and background parsing, a live English interview (C1 level or above), a hands-on software test in Shopify, Shopify Inbox, Canva, and two verified employer references. Only the top ~3% of applicants reach your shortlist.
Talent is based in Latin America (Argentina, Colombia, Mexico, Brazil), so they work US Eastern, Central, Mountain or Pacific business hours with full real-time overlap. Your shopify virtual assistant joins your standups, answers Slack during your day and closes work in the same cycle as your onsite team.
Our ecommerce bench works daily in Shopify, Shopify Inbox, Canva, Loox, Judge.me, Tidio. If your stack is different, we screen specifically for it before the shortlist — day-to-day responsibilities include Upload and maintain product listings, Update collections, banners, and homepage content, Moderate reviews and customer questions.
Yes. Every contractor signs an NDA and a confidentiality agreement, works through access you control (SSO, least-privilege roles, no local data storage) and is trained on W-8BEN, EOR, USD flat rate, Bilingual EN/ES. We handle local contracts, invoicing and tax documentation so there is no misclassification risk on your side.
On staffing, we replace them with no additional recruiting fee for as long as the engagement is active (3-month minimum, 15-day standard notice). On direct hire, replacement is guaranteed for 90 days. HiresLink staffs bilingual remote Shopify virtual assistants from Latin America for US DTC brands managing product listings, content, and daily store operations with EOR compliance and USD flat-rate pricing starting at $11/hr.
Yes. Shopify is a standard requirement on our ecommerce bench — candidates complete a hands-on test inside Shopify before they reach your shortlist, and most also work in Shopify Inbox. If you run a different platform, tell us at intake and we screen specifically for it.
Reviews from US companies that hired ecommerce staff through HiresLink.
"Ticket response time went from 19 hours to under 3. The two CS reps they placed write better English than half the US applicants I screened. And they were live on Gorgias within a week of the brief."
If it doesn't work out
Unlimited replacements with no additional recruiting fee during the engagement. Under 21 days average replacement turnaround.
90-day replacement guarantee, at no additional fee.
Staffing: 3-month minimum engagement, then a 15-day standard notice. Direct hire: you pay only when you hire.
Read the full replacement terms — eligibility, process and timelines in plain English.
Three ways to work with us
Same network, same vetting bar. The difference is who employs the person and who runs the HR layer.
For companies building a team.
HiresLink manages the hiring and HR/operational layer every month.
For companies making one specific key hire.
You employ the person directly. One-time fee, no recurring management fee.
For companies adding capacity to an existing team.
Vetted LATAM specialists plug into the team and processes you already run.
5-business-day shortlist. Real candidates, real software tests, real references.
Step 1 of 3 — takes 60 seconds