Your LATAM Hiring Department.
Bilingual intake staff who verify insurance, schedule, and onboard new patients in SimplePractice or Athenahealth.
Eligibility & benefits before first visit.
Calendar management across providers.
Digital forms and demographic capture.
Inbound coverage in your timezone.
We screen medical intake coordinators on the platform you already run before they reach your shortlist. No ramp-up on healthcare tooling, no "we'll learn it on the job".
Every medical intake coordinator we shortlist for SimplePractice has run it in production for a US healthcare team. From day one inside SimplePractice they handle: Verify benefits before first visit. Working your business hours.
Screened alongside SimplePractice: insurance verification, new-patient onboarding.
Every medical intake coordinator we shortlist for Athenahealth has run it in production for a US healthcare team. From day one inside Athenahealth they handle: Schedule and confirm appointments. Working your business hours.
Screened alongside Athenahealth: new-patient onboarding, appointment scheduling.
Every medical intake coordinator we shortlist for Klara has run it in production for a US healthcare team. From day one inside Klara they handle: Collect and chart intake paperwork. Working your business hours.
Screened alongside Klara: appointment scheduling, bilingual phone triage.
Every medical intake coordinator we shortlist for Doxy.me has run it in production for a US healthcare team. From day one inside Doxy.me they handle: Handle inbound calls and messages. Working your business hours.
Screened alongside Doxy.me: bilingual phone triage, hipaa-aware intake forms.
Every medical intake coordinator we shortlist for Calendly has run it in production for a US healthcare team. From day one inside Calendly they handle: Verify benefits before first visit. Working your business hours.
Screened alongside Calendly: hipaa-aware intake forms, insurance verification.
Every medical intake coordinator we shortlist for Phreesia has run it in production for a US healthcare team. From day one inside Phreesia they handle: Schedule and confirm appointments. Working your business hours.
Screened alongside Phreesia: insurance verification, new-patient onboarding.
Move the sliders. Numbers update live. Includes 30% US benefits load.
Your savings
$34,160 / year
That's $2,847/mo back in your P&L — 60% lower than your current US loaded cost.
The HiresLink Bench
Bilingual, US-timezone, college-educated. Top 3% AI + human vetted across 12,000+ applicants every quarter.
Hiring across borders scares most small business owners. It shouldn't. We've placed remote staff for 280+ US companies — here's exactly how the compliance side works.
We are the Employer of Record across 8 LATAM countries. Payroll, taxes, benefits, contracts — all handled. You sign one MSA with us, not 12 international agreements.
Every placement is W-8BEN documented and 1099-eligible. Your CPA will love us. No surprise tax exposure, no misclassification risk.
Pay one transparent USD monthly invoice. No FX swings, no payroll math, no benefits surcharges. What we quote is what you pay.
Same-day for in-network payers, 24h max for out-of-network. We staff against your typical daily intake volume.
Yes — every intake placement is C1/C2 in both English and Spanish, screened on bedside manner over the phone.
Medical Intake Coordinators start at $1,430/mo on a flat monthly rate — no placement fee and no long-term contract. A comparable in-house medical intake coordinator in the US averages about $44K per year before payroll taxes, benefits, software seats and office overhead, so most healthcare teams save roughly 61% on the same scope of work. Staffing & HR management is billed at the lower of $800/month or 25% of the salary.
The flat rate covers sourcing, AI + human vetting, skills testing, reference checks, contracting, payments in local currency, compliance paperwork and ongoing HR support. You get a dedicated medical intake coordinator working your hours on SimplePractice, Athenahealth, Klara, Doxy.me — not a shared pool or a ticket queue.
You receive a shortlist within 48 hours of your intake call. Most healthcare clients interview 2-3 pre-vetted medical intake coordinators in the first week and have someone onboarded in 7-14 days, because candidates are already tested on Insurance verification, New-patient onboarding, Appointment scheduling.
Every candidate passes a four-stage screen: AI-assisted resume and background parsing, a live English interview (C1 level or above), a hands-on software test in SimplePractice, Athenahealth, Klara, and two verified employer references. Only the top ~3% of applicants reach your shortlist.
Talent is based in Latin America (Argentina, Colombia, Mexico, Brazil), so they work US Eastern, Central, Mountain or Pacific business hours with full real-time overlap. Your medical intake coordinator joins your standups, answers Slack during your day and closes work in the same cycle as your onsite team.
Our healthcare bench works daily in SimplePractice, Athenahealth, Klara, Doxy.me, Calendly, Phreesia. If your stack is different, we screen specifically for it before the shortlist — day-to-day responsibilities include Verify benefits before first visit, Schedule and confirm appointments, Collect and chart intake paperwork.
Yes. Every contractor signs an NDA and a confidentiality agreement, works through access you control (SSO, least-privilege roles, no local data storage) and is trained on HIPAA-aware, BAA-ready, W-8BEN, EOR. We handle local contracts, invoicing and tax documentation so there is no misclassification risk on your side.
Contracts are month-to-month with a 30-day notice. If a placement is not working within the first 90 days, we replace them at no additional cost and the replacement search starts the same week. HiresLink staffs bilingual remote medical intake coordinators from Latin America for US clinics handling insurance verification, scheduling, and patient onboarding in SimplePractice and Athenahealth with HIPAA-aware workflows, EOR compliance, and USD flat-rate pricing starting at $12/hr.
Reviews from US companies that hired healthcare staff through HiresLink.
"We had been sitting on a 6-week billing backlog and two failed local hires. HiresLink sent three billers two days after our brief, all of them already fluent in our clearinghouse. The one we hired cleared the backlog in her first month. What sold me was that they showed me the actual pay band for the role in Colombia before I made an offer, so I wasn't guessing."
If it doesn't work out
Unlimited free replacements for active staffing clients. Under 21 days average replacement turnaround.
90-day replacement (junior / semi-senior), 120 days (senior & managerial), at no additional fee.
Month to month. You pay nothing until you hire, and you can stop whenever the need changes.
Read the full replacement terms — eligibility, process and timelines in plain English.
Three ways to work with us
Same network, same vetting bar. The difference is who employs the person and who runs the HR layer.
For companies building a team.
HiresLink manages the hiring and HR/operational layer month to month.
For companies making one specific key hire.
You employ the person directly. One-time fee, no recurring management fee.
For companies adding capacity to an existing team.
Vetted LATAM specialists plug into the team and processes you already run.
48-hour shortlist. Real candidates, real software tests, real references.
Step 1 of 3 — takes 60 seconds