Hire Remote ServiceTitan CSRs from Latin America

    Bilingual customer service reps trained inside ServiceTitan to book calls and protect every inbound lead.

    HiresLink staffs bilingual remote ServiceTitan-trained customer service reps from Latin America for US home-service contractors handling inbound call booking and lead recovery with EOR compliance and USD flat-rate pricing starting at $12/hr.
    ServiceTitanCallRailRingCentralAircall

    What they do day-to-day

    • Answer every inbound call in ServiceTitan
    • Book same-day jobs and confirm with techs
    • Upsell maintenance memberships
    • Recover stale and abandoned leads

    Core skills we screen for

    • Inbound call handling
    • Booking & dispatching
    • Membership upsell
    • Stale lead recovery
    • Review request workflows

    Services Included

    Inbound Call Handling

    100% pickup rate during business hours.

    Booking Conversion

    Same-day booking rate optimization.

    Membership Upsell

    Convert calls to recurring revenue.

    Real Cost Comparison

    What a US ServiceTitan CSR Hire Costs vs. a LATAM Hire

    Move the sliders. Numbers update live. Includes 30% US benefits load.

    US Hire (W-2)

    Loaded
    Loaded hourly (w/ 30% benefits)$27.50/hr
    Monthly cost$4,767

    LATAM Remote (via Hireslink)

    EOR included
    Monthly all-in cost$1,920
    Hourly rate$12.00/hr

    Your savings

    $34,160 / year

    That's $2,847/mo back in your P&L — 60% lower than your current US loaded cost.

    The HiresLink Bench

    Meet the LATAM Talent Behind Top US Construction Teams

    Bilingual, US-timezone, college-educated. Top 3% AI + human vetted across 12,000+ applicants every quarter.

    Camila R., Operations Lead from Argentina
    Camila R.
    Operations Lead
    Argentina
    Diego M., Customer Success from Colombia
    Diego M.
    Customer Success
    Colombia
    Sofía L., Bookkeeper from Uruguay
    Sofía L.
    Bookkeeper
    Uruguay
    Mateo G., Project Coordinator from Mexico
    Mateo G.
    Project Coordinator
    Mexico
    Joaquín V., Tech-Enabled VA from Argentina
    Joaquín V.
    Tech-Enabled VA
    Argentina
    Andrés P., Data Analyst from Brazil
    Andrés P.
    Data Analyst
    Brazil
    Tomás F., Account Manager from Chile
    Tomás F.
    Account Manager
    Chile
    Lucas H., Workflow Engineer from Peru
    Lucas H.
    Workflow Engineer
    Peru
    12,000+ applicants screened/quarter
    Top 3% AI + human vetted
    100% bilingual EN/ES
    US timezone overlap
    Zero Legal Bureaucracy

    We Handle the Legal & Tax Stack So You Don't Have To

    Hiring across borders scares most small business owners. It shouldn't. We've placed remote staff for 280+ US companies — here's exactly how the compliance side works.

    Full EOR Compliance

    We are the Employer of Record across 8 LATAM countries. Payroll, taxes, benefits, contracts — all handled. You sign one MSA with us, not 12 international agreements.

    W-8BEN & 1099 Clean

    Every placement is W-8BEN documented and 1099-eligible. Your CPA will love us. No surprise tax exposure, no misclassification risk.

    USD Flat-Rate Pricing

    Pay one transparent USD monthly invoice. No FX swings, no payroll math, no benefits surcharges. What we quote is what you pay.

    ServiceTitan CSRs — FAQ

    What booking rate should we expect?

    Most home-service shops we staff hit 85–92% booking conversion within 60 days, vs the industry average of 65–70%.

    Hire a ServiceTitan CSR This Month

    48-hour shortlist. Real candidates, real software tests, real references.

    Step 1 of 3 — takes 60 seconds

    What role do you need filled?