--- title: "Insurance Virtual Assistant — Remote VAs, $1,040/mo" description: "Hire an insurance virtual assistant from Latin America — AMS360, EZLynx, COIs, endorsements, renewals, policy servicing. Bilingual. 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Personal lines, L&H, and benefits VAs available as a separate track." } }, { "@type": "Question", "name": "How much does it cost to hire a remote Insurance Virtual Assistant through HiresLink?", "acceptedAnswer": { "@type": "Answer", "text": "Insurance Virtual Assistants start at $1,040/mo on a flat monthly rate — no placement fee and no long-term contract. A comparable in-house insurance virtual assistant in the US averages about $44K per year before payroll taxes, benefits, software seats and office overhead, so most insurance teams save roughly 72% on the same scope of work. Staffing & HR management is billed at the lower of $800/month or 25% of the salary." } }, { "@type": "Question", "name": "What is included in the monthly rate for a Insurance Virtual Assistant?", "acceptedAnswer": { "@type": "Answer", "text": "The flat rate covers sourcing, AI + human vetting, skills testing, reference checks, contracting, payments in local currency, compliance paperwork and ongoing HR support. You get a dedicated insurance virtual assistant working your hours on AMS360, EZLynx, Applied Epic, Hawksoft — not a shared pool or a ticket queue." } }, { "@type": "Question", "name": "How fast can we hire a Insurance Virtual Assistant?", "acceptedAnswer": { "@type": "Answer", "text": "You receive a shortlist within 48 hours of your intake call. Most insurance clients interview 2-3 pre-vetted insurance virtual assistants in the first week and have someone onboarded in 7-14 days, because candidates are already tested on COI issuance, Endorsement processing, Renewal data prep." } }, { "@type": "Question", "name": "How do you vet insurance virtual assistants?", "acceptedAnswer": { "@type": "Answer", "text": "Every candidate passes a four-stage screen: AI-assisted resume and background parsing, a live English interview (C1 level or above), a hands-on software test in AMS360, EZLynx, Applied Epic, and two verified employer references. Only the top ~3% of applicants reach your shortlist." } }, { "@type": "Question", "name": "What time zone do insurance virtual assistants work in?", "acceptedAnswer": { "@type": "Answer", "text": "Talent is based in Latin America (Argentina, Colombia, Mexico, Brazil), so they work US Eastern, Central, Mountain or Pacific business hours with full real-time overlap. Your insurance virtual assistant joins your standups, answers Slack during your day and closes work in the same cycle as your onsite team." } }, { "@type": "Question", "name": "Which tools and software can a Insurance Virtual Assistant work in?", "acceptedAnswer": { "@type": "Answer", "text": "Our insurance bench works daily in AMS360, EZLynx, Applied Epic, Hawksoft, Microsoft 365. If your stack is different, we screen specifically for it before the shortlist — day-to-day responsibilities include Issue and amend COIs same-day, Process endorsements within 24h, Prepare renewal data 60 days out." } }, { "@type": "Question", "name": "Is it secure and compliant to work with a remote Insurance Virtual Assistant?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Every contractor signs an NDA and a confidentiality agreement, works through access you control (SSO, least-privilege roles, no local data storage) and is trained on PII NDA, W-8BEN, EOR, USD flat rate. We handle local contracts, invoicing and tax documentation so there is no misclassification risk on your side." } }, { "@type": "Question", "name": "What if the Insurance Virtual Assistant is not a fit?", "acceptedAnswer": { "@type": "Answer", "text": "Contracts are month-to-month with a 30-day notice. If a placement is not working within the first 90 days, we replace them at no additional cost and the replacement search starts the same week. HiresLink staffs bilingual remote insurance virtual assistants from Latin America for US agencies handling COIs, endorsements, and renewals in AMS360 and EZLynx with strict PII NDAs, EOR compliance, and USD flat-rate pricing starting at $12/hr." } }, { "@type": "Question", "name": "Do your insurance virtual assistants know AMS360?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. AMS360 is a standard requirement on our insurance bench — candidates complete a hands-on test inside AMS360 before they reach your shortlist, and most also work in EZLynx. If you run a different platform, tell us at intake and we screen specifically for it." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.hireslink.com/" }, { "@type": "ListItem", "position": 2, "name": "Operations", "item": "https://www.hireslink.com/operations" }, { "@type": "ListItem", "position": 3, "name": "Insurance", "item": "https://www.hireslink.com/operations/insurance" }, { "@type": "ListItem", "position": 4, "name": "Insurance Virtual Assistants", "item": "https://www.hireslink.com/operations/insurance/insurance-virtual-assistants" } ] } ] --- [![HiresLink](/assets/logo-hireslink-white-Dm6TMXTK.png)Operations ](/) Available Staff [Pricing](/operations/pricing)[How it Works](/operations/how-it-works)[Why HiresLink](/why-hireslink)[Compliance](#lead-capture)[Get 48h Shortlist](#lead-capture) 1. [Home](/) 2. [Operations](/operations) 3. [Insurance](/operations/insurance) 4. Insurance Virtual Assistants Your LATAM Hiring Department. # Hire Remote Insurance Virtual Assistants from Latin America Bilingual VAs who handle COIs, endorsements, renewals, and daily AMS hygiene in AMS360 or EZLynx. - 48-hour shortlists - Unlimited staffing replacements - Transparent pricing - LATAM hiring + HR support HiresLink staffs bilingual remote insurance virtual assistants from Latin America for US agencies handling COIs, endorsements, and renewals in AMS360 and EZLynx with strict PII NDAs, EOR compliance, and USD flat-rate pricing starting at $12/hr. AMS360 EZLynx Applied Epic Hawksoft Microsoft 365 [Get 48h Shortlist](#lead-capture) [More Insurance roles](/operations/insurance) Starting at $1,040/mo vs $44K/yr US average 3+ yrs P&C agency AMS360 expert Bilingual EN/ES ## What they do day-to-day - Issue and amend COIs same-day - Process endorsements within 24h - Prepare renewal data 60 days out - Maintain AMS data hygiene and tagging ## Core skills we screen for - COI issuance - Endorsement processing - Renewal data prep - AMS data hygiene - Bilingual policyholder follow-up ## Services Included ### COI Issuance Same-day COI turnaround. ### Endorsement Processing 24h endorsement workflow. ### Renewal Prep 60-day-out renewal data packaging. ## Hire a Insurance Virtual Assistant for your exact software stack We screen insurance virtual assistants on the platform you already run before they reach your shortlist. No ramp-up on insurance tooling, no "we'll learn it on the job". ### Hire a AMS360 Insurance Virtual Assistant from LATAM Every insurance virtual assistant we shortlist for AMS360 has run it in production for a US insurance team. From day one inside AMS360 they handle: Issue and amend COIs same-day. Working your business hours. Screened alongside AMS360: coi issuance, endorsement processing. ### Hire a EZLynx Insurance Virtual Assistant from LATAM Every insurance virtual assistant we shortlist for EZLynx has run it in production for a US insurance team. From day one inside EZLynx they handle: Process endorsements within 24h. Working your business hours. Screened alongside EZLynx: endorsement processing, renewal data prep. ### Hire a Applied Epic Insurance Virtual Assistant from LATAM Every insurance virtual assistant we shortlist for Applied Epic has run it in production for a US insurance team. From day one inside Applied Epic they handle: Prepare renewal data 60 days out. Working your business hours. Screened alongside Applied Epic: renewal data prep, ams data hygiene. ### Hire a Hawksoft Insurance Virtual Assistant from LATAM Every insurance virtual assistant we shortlist for Hawksoft has run it in production for a US insurance team. From day one inside Hawksoft they handle: Maintain AMS data hygiene and tagging. Working your business hours. Screened alongside Hawksoft: ams data hygiene, bilingual policyholder follow-up. ### Hire a Microsoft 365 Insurance Virtual Assistant from LATAM Every insurance virtual assistant we shortlist for Microsoft 365 has run it in production for a US insurance team. From day one inside Microsoft 365 they handle: Issue and amend COIs same-day. Working your business hours. Screened alongside Microsoft 365: bilingual policyholder follow-up, coi issuance. Real Cost Comparison ## What a US Insurance Virtual Assistant Hire Costs vs. a LATAM Hire Move the sliders. Numbers update live. Includes 30% US benefits load. ### US Hire (W-2) Loaded US base salary: $44,000/yr Loaded hourly (w/ 30% benefits) $27.50/hr Monthly cost $4,767 ### LATAM Remote (via Hireslink) EOR included LATAM hourly: $12/hr Monthly all-in cost $1,920 Hourly rate $12.00/hr Your savings $34,160 / year That's $2,847/mo back in your P&L — 60% lower than your current US loaded cost. The HiresLink Bench ## Meet the LATAM Talent Behind Top US Insurance Teams Bilingual, US-timezone, college-educated. Top 3% AI + human vetted across 12,000+ applicants every quarter. ![Camila R., Operations Lead from Argentina](/assets/dev-female-latina-laptop-B_HYXGwP.png) Camila R. Operations Lead Argentina ![Diego M., Customer Success from Colombia](/assets/dev-male-smiling-office-CkDg3oBd.png) Diego M. Customer Success Colombia ![Sofía L., Bookkeeper from Uruguay](/assets/dev-female-blonde-DcBH5fPV.png) Sofía L. Bookkeeper Uruguay ![Mateo G., Project Coordinator from Mexico](/assets/dev-male-curly-blue-shirt-BbxAe2xl.png) Mateo G. Project Coordinator Mexico ![Joaquín V., Tech-Enabled VA from Argentina](/assets/dev-male-glasses-arms-crossed-D3Y-JOVT.png) Joaquín V. Tech-Enabled VA Argentina ![Andrés P., Data Analyst from Brazil](/assets/dev-male-laptop-darkblue-Bp9_3PP2.png) Andrés P. Data Analyst Brazil ![Tomás F., Account Manager from Chile](/assets/dev-male-curly-navy-pxIGVU9s.png) Tomás F. Account Manager Chile ![Lucas H., Workflow Engineer from Peru](/assets/dev-male-ai-coding-DoOIPS9r.png) Lucas H. Workflow Engineer Peru **12,000+** applicants screened/quarter **Top 3%** AI + human vetted **100%** bilingual EN/ES **US** timezone overlap Zero Legal Bureaucracy ## We Handle the Legal & Tax Stack So You Don't Have To Hiring across borders scares most small business owners. It shouldn't. We've placed remote staff for 280+ US companies — here's exactly how the compliance side works. ### Full EOR Compliance We are the Employer of Record across 8 LATAM countries. Payroll, taxes, benefits, contracts — all handled. You sign one MSA with us, not 12 international agreements. ### W-8BEN & 1099 Clean Every placement is W-8BEN documented and 1099-eligible. Your CPA will love us. No surprise tax exposure, no misclassification risk. ### USD Flat-Rate Pricing Pay one transparent USD monthly invoice. No FX swings, no payroll math, no benefits surcharges. What we quote is what you pay. ## Insurance Virtual Assistants — FAQ ### What lines of business do they cover? Commercial P&C is most common (GL, WC, commercial auto, property). Personal lines, L&H, and benefits VAs available as a separate track. ### How much does it cost to hire a remote Insurance Virtual Assistant through HiresLink? Insurance Virtual Assistants start at $1,040/mo on a flat monthly rate — no placement fee and no long-term contract. A comparable in-house insurance virtual assistant in the US averages about $44K per year before payroll taxes, benefits, software seats and office overhead, so most insurance teams save roughly 72% on the same scope of work. Staffing & HR management is billed at the lower of $800/month or 25% of the salary. ### What is included in the monthly rate for a Insurance Virtual Assistant? The flat rate covers sourcing, AI + human vetting, skills testing, reference checks, contracting, payments in local currency, compliance paperwork and ongoing HR support. You get a dedicated insurance virtual assistant working your hours on AMS360, EZLynx, Applied Epic, Hawksoft — not a shared pool or a ticket queue. ### How fast can we hire a Insurance Virtual Assistant? You receive a shortlist within 48 hours of your intake call. Most insurance clients interview 2-3 pre-vetted insurance virtual assistants in the first week and have someone onboarded in 7-14 days, because candidates are already tested on COI issuance, Endorsement processing, Renewal data prep. ### How do you vet insurance virtual assistants? Every candidate passes a four-stage screen: AI-assisted resume and background parsing, a live English interview (C1 level or above), a hands-on software test in AMS360, EZLynx, Applied Epic, and two verified employer references. Only the top ~3% of applicants reach your shortlist. ### What time zone do insurance virtual assistants work in? Talent is based in Latin America (Argentina, Colombia, Mexico, Brazil), so they work US Eastern, Central, Mountain or Pacific business hours with full real-time overlap. Your insurance virtual assistant joins your standups, answers Slack during your day and closes work in the same cycle as your onsite team. ### Which tools and software can a Insurance Virtual Assistant work in? Our insurance bench works daily in AMS360, EZLynx, Applied Epic, Hawksoft, Microsoft 365. If your stack is different, we screen specifically for it before the shortlist — day-to-day responsibilities include Issue and amend COIs same-day, Process endorsements within 24h, Prepare renewal data 60 days out. ### Is it secure and compliant to work with a remote Insurance Virtual Assistant? Yes. Every contractor signs an NDA and a confidentiality agreement, works through access you control (SSO, least-privilege roles, no local data storage) and is trained on PII NDA, W-8BEN, EOR, USD flat rate. We handle local contracts, invoicing and tax documentation so there is no misclassification risk on your side. ### What if the Insurance Virtual Assistant is not a fit? Contracts are month-to-month with a 30-day notice. If a placement is not working within the first 90 days, we replace them at no additional cost and the replacement search starts the same week. HiresLink staffs bilingual remote insurance virtual assistants from Latin America for US agencies handling COIs, endorsements, and renewals in AMS360 and EZLynx with strict PII NDAs, EOR compliance, and USD flat-rate pricing starting at $12/hr. ### Do your insurance virtual assistants know AMS360? Yes. AMS360 is a standard requirement on our insurance bench — candidates complete a hands-on test inside AMS360 before they reach your shortlist, and most also work in EZLynx. If you run a different platform, tell us at intake and we screen specifically for it. ## What Insurance teams say Reviews from US companies that hired insurance staff through HiresLink. > "Two CSRs from HiresLink handle certificates, endorsements and renewals in AMS360. My producers stopped doing service work and our written premium went up two quarters running. Shortlist came back in two days with people who'd already worked a US book." > > Brett Coleman > > Agency Principal, Independent P&C agency — Columbus, OH > > Hired: Insurance CSR > "I needed volume hiring without a volume-hiring disaster. They placed four processors across six weeks and every one of them cleared our internal QA scoring. Their compliance and contracting documentation went straight to our legal team with no back-and-forth." > > Sandra Kowalczyk > > Claims Manager, Regional insurance carrier — Hartford, CT > > Hired: Claims Processor 1 / 2 If it doesn't work out ## You should not carry the cost of a hire that fails. ### Staffing: unlimited replacements Unlimited free replacements for active staffing clients. Under 21 days average replacement turnaround. ### Direct hire: 90 / 120-day replacement 90-day replacement (junior / semi-senior), 120 days (senior & managerial), at no additional fee. ### No lock-in Month to month. You pay nothing until you hire, and you can stop whenever the need changes. [Read the full replacement terms](/replacement-guarantee) — eligibility, process and timelines in plain English. ## Related to Insurance Virtual Assistants ### Other Insurance roles - [Hire Claims Processors](/operations/insurance/claims-processors) - [Hire Underwriting Assistants](/operations/insurance/underwriting-assistants) - [Hire Policy Servicing Reps](/operations/insurance/policy-servicing-reps) ### Roles on the same software - [Claims Processors (AMS360)](/operations/insurance/claims-processors) - [Underwriting Assistants (Applied Epic)](/operations/insurance/underwriting-assistants) - [Policy Servicing Reps (AMS360)](/operations/insurance/policy-servicing-reps) ### Other industries - [Healthcare back-office support](/operations/healthcare) - [Construction back-office support](/operations/construction-trades) - [Finance back-office support](/operations/finance-accounting) - [Legal back-office support](/operations/legal) - [Ecommerce back-office support](/operations/ecommerce) - [Architecture back-office support](/operations/architecture) ### Guides & pricing - [All industries we staff](/operations) - [Pricing & flat monthly rates](/operations/pricing) - [How hiring works (48h shortlist)](/operations/how-it-works) - [LATAM salary benchmarks](/latam-salaries) Three ways to work with us ## Choose how you want to hire. Same network, same vetting bar. The difference is who employs the person and who runs the HR layer. ### Staffing & HR Management For companies building a team. HiresLink manages the hiring and HR/operational layer month to month. - Qualified candidates in 48 hours after the role brief - Unlimited free replacements for active staffing clients - Onboarding, payroll coordination, vacations and performance support - Lower of $800/month or a 25% management fee - $500 kickoff, credited to your first invoice [Build My Team](/services/hires-staffing) ### Headhunting / Direct Hire For companies making one specific key hire. You employ the person directly. One-time fee, no recurring management fee. - Qualified candidates in 48 hours after the role brief - 20% of first-year salary - $600 kickoff, credited to your first placement invoice - 90-day replacement (junior / semi-senior), 120 days (senior & managerial) - Sourcing, vetting and interview coordination [Find My Hire](/services/headhunting-pro) ### Staff Augmentation For companies adding capacity to an existing team. Vetted LATAM specialists plug into the team and processes you already run. - Add engineers and specialists to your existing team - You direct the day-to-day work - Scale the team up or down as the roadmap changes - Open salary benchmarks before you commit [Add LATAM Talent](/services/staff-augmentation) ## Hire a Insurance Virtual Assistant This Month 48-hour shortlist. Real candidates, real software tests, real references. Step 1 of 3 — takes 60 seconds ### What role do you need filled? Healthcare admin Construction / trades back-office Bookkeeping / accounting Other operations Next ![Hireslink](https://ajrfrtiexzvxvomfrjnp.supabase.co/storage/v1/object/public/Images/Logos/hireslink_logo.jpeg)Hireslink Operations Bilingual remote back-office staff from Latin America for US small businesses. EOR compliance, USD flat-rate pricing, 48h shortlists. [hello@hireslink.com](mailto:hello@hireslink.com) [](https://linkedin.com/company/hireslink)[](https://twitter.com/hireslink) ### Healthcare - [Medical Billing Specialists](/operations/healthcare/medical-billing-specialists) - [Medical Intake Coordinators](/operations/healthcare/medical-intake-coordinators) - [Medical Scribes](/operations/healthcare/medical-scribes) - [Insurance Verification Specialists](/operations/healthcare/insurance-verification-specialists) - [Virtual Medical Receptionists](/operations/healthcare/virtual-medical-receptionists) ### Construction & Trades - [Construction Estimators](/operations/construction-trades/construction-estimators) - [HVAC Service Dispatchers](/operations/construction-trades/hvac-dispatchers) - [Permit Coordinators](/operations/construction-trades/permit-coordinators) - [Project Admin Assistants](/operations/construction-trades/project-admin-assistants) - [ServiceTitan CSRs](/operations/construction-trades/service-titan-csrs) ### Finance & Accounting - [Bookkeepers](/operations/finance-accounting/bookkeepers) - [GAAP Accountants](/operations/finance-accounting/gaap-accountants) - [AP / AR Clerks](/operations/finance-accounting/ap-ar-clerks) - [Payroll Specialists](/operations/finance-accounting/payroll-specialists) - [Tax Preparation Assistants](/operations/finance-accounting/tax-preparation-assistants) ### Legal - [Paralegals](/operations/legal/paralegals) - [Legal Assistants](/operations/legal/legal-assistants) - [Legal Intake Specialists](/operations/legal/legal-intake-specialists) - [Legal Secretaries](/operations/legal/legal-secretaries) - [Contract Reviewers](/operations/legal/contract-reviewers) ### Ecommerce Operations - [Shopify Virtual Assistants](/operations/ecommerce/shopify-virtual-assistants) - [Customer Support Representatives](/operations/ecommerce/ecommerce-customer-support) - [Order Fulfillment Coordinators](/operations/ecommerce/order-fulfillment-coordinators) - [Returns / RMA Specialists](/operations/ecommerce/returns-rma-specialists) - [Inventory Analysts](/operations/ecommerce/inventory-analysts) ### Insurance - [Insurance Virtual Assistants](/operations/insurance/insurance-virtual-assistants) - [Claims Processors](/operations/insurance/claims-processors) - [Underwriting Assistants](/operations/insurance/underwriting-assistants) - [Policy Servicing Reps](/operations/insurance/policy-servicing-reps) ### Architecture & Real Estate - [CAD Drafters](/operations/architecture/cad-drafters) - [Revit / BIM Modelers](/operations/architecture/revit-bim-modelers) - [Real Estate Virtual Assistants](/operations/architecture/real-estate-virtual-assistants) - [Transaction Coordinators](/operations/architecture/transaction-coordinators) ### Logistics & Supply Chain - [Freight Dispatchers](/operations/logistics/freight-dispatchers) - [Freight Broker Assistants](/operations/logistics/freight-broker-assistants) - [Supply Chain Coordinators](/operations/logistics/supply-chain-coordinators) - [Customs Documentation Clerks](/operations/logistics/customs-documentation-clerks) ### About HiresLink - [Main site](/) - [Why HiresLink](/why-hireslink) - [Contact](mailto:hello@hireslink.com) © 2026 Hireslink. Remote staffing for US small businesses. [Pricing](/operations/pricing)[How it Works](/operations/how-it-works)[All Industries](/operations)