--- title: "Hire Insurance Back-Office Staff in LATAM — $1,040/mo" description: "Hire insurance VAs, claims processors, underwriting assistants & policy servicing reps from Latin America. US-timezone, pre-vetted. 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[Home](/) 2. [Operations](/operations) 3. Insurance Your LATAM Hiring Department. # Hire Remote Insurance Support Staff from Latin America US insurance agencies and carriers run on paperwork — quotes, renewals, claims, COIs. We place bilingual insurance support staff from Latin America who already work in AMS360, EZLynx, Applied Epic, and Hawksoft — embedded with strict PII handling and EOR compliance. - 48-hour shortlists - Unlimited staffing replacements - Transparent pricing - LATAM hiring + HR support HiresLink provides remote insurance support staffing from Latin America for US agencies and carriers — insurance VAs, claims processors, underwriting assistants, and policy servicing reps — fluent in AMS360, EZLynx, and Applied Epic with strict PII NDAs, EOR compliance, and USD flat-rate pricing starting at $12/hr. [Get 48h Shortlist](#lead-capture) [See 4 roles](#roles) Trained in the Insurance Stack AMS360 EZLynx Applied Epic Hawksoft QQCatalyst Salesforce FSC ## What Insurance Owners Tell Us The same four complaints keep showing up in our intake calls. Sound familiar? Renewal backlog stretching past 30 days COIs and endorsements taking days instead of hours Claims intake bottleneck driving customer churn Spanish-speaking policyholders under-served ## 4 Roles Ready to Deploy — Starting at $1,040/mo Each role is pre-trained on your industry's actual software stack and US workflows. [ ### Insurance Virtual Assistants Bilingual VAs who handle COIs, endorsements, renewals, and daily AMS hygiene in AMS360 or EZLynx. AMS360 EZLynx Applied Epic From $1,040/mo Hire ](/operations/insurance/insurance-virtual-assistants)[ ### Claims Processors Claims processors who take FNOL intake, build claim files, and shepherd claims through adjuster review. Guidewire ClaimCenter Duck Creek Claims AMS360 From $1,560/mo Hire ](/operations/insurance/claims-processors)[ ### Underwriting Assistants Underwriting assistants who order reports, screen submissions, and prep risk packets for underwriter decision. Applied Epic AMS360 ImageRight From $1,800/mo Hire ](/operations/insurance/underwriting-assistants)[ ### Policy Servicing Reps Bilingual policy servicing reps who handle policyholder inquiries, billing questions, and mid-term changes. AMS360 EZLynx Applied Epic From $1,300/mo Hire ](/operations/insurance/policy-servicing-reps) Real Cost Comparison ## What a US Insurance Hire Costs vs. a LATAM Hire Move the sliders. Numbers update live. Includes 30% US benefits load. ### US Hire (W-2) Loaded US base salary: $52,000/yr Loaded hourly (w/ 30% benefits) $32.50/hr Monthly cost $5,633 ### LATAM Remote (via Hireslink) EOR included LATAM hourly: $14/hr Monthly all-in cost $2,240 Hourly rate $14.00/hr Your savings $40,720 / year That's $3,393/mo back in your P&L — 60% lower than your current US loaded cost. The HiresLink Bench ## Meet the LATAM Talent Behind Top US Insurance Teams Bilingual, US-timezone, college-educated. Top 3% AI + human vetted across 12,000+ applicants every quarter. ![Camila R., Licensed P&C CSR from Argentina](/assets/dev-female-latina-laptop-B_HYXGwP.png) Camila R. Licensed P&C CSR Argentina - P&C licensed - AMS360 - Endorsements Starting at $15/hr ![Diego M., Claims Processor from Colombia](/assets/dev-male-smiling-office-CkDg3oBd.png) Diego M. Claims Processor Colombia - FNOL intake - Guidewire - Adjuster support Starting at $14/hr ![Sofía L., Policy Administration Specialist from Uruguay](/assets/dev-female-blonde-DcBH5fPV.png) Sofía L. Policy Administration Specialist Uruguay - Applied Epic - Renewals - Audits Starting at $13/hr ![Mateo G., COI / Certificates Coordinator from Mexico](/assets/dev-male-curly-blue-shirt-BbxAe2xl.png) Mateo G. COI / Certificates Coordinator Mexico - ACORD forms - COI issuance - Vendor compliance Starting at $12/hr ![Joaquín V., Commercial Lines Assistant from Argentina](/assets/dev-male-glasses-arms-crossed-D3Y-JOVT.png) Joaquín V. Commercial Lines Assistant Argentina - Submissions - Carrier portals - Loss runs Starting at $15/hr ![Andrés P., L&H Support Specialist from Brazil](/assets/dev-male-laptop-darkblue-Bp9_3PP2.png) Andrés P. L&H Support Specialist Brazil - L&H licensed - Underwriting follow-up - Bilingual Starting at $14/hr ![Tomás F., Billing & Reconciliation Clerk from Chile](/assets/dev-male-curly-navy-pxIGVU9s.png) Tomás F. Billing & Reconciliation Clerk Chile - Direct bill - Agency bill - Commission recs Starting at $13/hr ![Lucas H., CAT Surge Intake Rep from Peru](/assets/dev-male-ai-coding-DoOIPS9r.png) Lucas H. CAT Surge Intake Rep Peru - Storm surge - High-volume FNOL - Weekend coverage Starting at $12/hr **12,000+** applicants screened/quarter **Top 3%** AI + human vetted **100%** bilingual EN/ES **US** timezone overlap Zero Legal Bureaucracy ## We Handle the Legal & Tax Stack So You Don't Have To Hiring across borders scares most small business owners. It shouldn't. We've placed remote staff for 280+ US companies — here's exactly how the compliance side works. ### Full EOR Compliance We are the Employer of Record across 8 LATAM countries. Payroll, taxes, benefits, contracts — all handled. You sign one MSA with us, not 12 international agreements. ### W-8BEN & 1099 Clean Every placement is W-8BEN documented and 1099-eligible. Your CPA will love us. No surprise tax exposure, no misclassification risk. ### USD Flat-Rate Pricing Pay one transparent USD monthly invoice. No FX swings, no payroll math, no benefits surcharges. What we quote is what you pay. ## Insurance Hiring — FAQ ### How is PII protected? Every insurance placement signs a US-style PII handling NDA before introduction. All work happens inside your AMS with credentialed user access — no policyholder data ever leaves your environment. ### Are they licensed? Our support staff are unlicensed and work under your licensed producers. For licensed-rep work, ask about our P&C / L&H exam pathway program. ### Are your insurance staff licensed? P&C or L&H? We place both licensed and unlicensed support. Licensed candidates hold active P&C or L&H credentials in at least one US state; unlicensed staff handle non-licensed work (data entry, COIs, loss runs, document chase). Tell us which state and line and we shortlist accordingly. ### How does carrier appointment work for a remote LATAM CSR? Appointments stay with your agency, not the individual. Your staff operate under your agency's appointments and E&O, using named logins to carrier portals with your agency's producer codes — the same way an in-office CSR would. ### Can you scale for CAT surge after a storm event? Yes. We keep a bench of trained FNOL and intake reps who can be deployed in 5–10 business days for catastrophe surge, including weekend and extended-hours coverage. Surge staff can be contracted month-to-month and released after the event. ### How are E&O and errors coverage handled? Your placement works under your agency's existing E&O policy as an extension of your staff. We add contractual indemnities, mandatory documentation standards, and QA sampling on licensed work to reduce error exposure. ### Do you support state-specific licensing requirements? Yes. We screen for the specific resident/non-resident licensing your state requires and can support the licensing process — pre-licensing coursework, exam scheduling, and fingerprinting logistics where the state allows remote candidates. ### Is this W-2 or 1099? How is the EOR structured? Neither. Staff are employed by our EOR entity in their home country. No W-2 payroll, no 1099 misclassification risk, no US employment tax exposure — you receive one USD flat-rate invoice per month. ## Explore Insurance staffing ### Insurance roles - [Hire Insurance Virtual Assistants](/operations/insurance/insurance-virtual-assistants) - [Hire Claims Processors](/operations/insurance/claims-processors) - [Hire Underwriting Assistants](/operations/insurance/underwriting-assistants) - [Hire Policy Servicing Reps](/operations/insurance/policy-servicing-reps) ### Other industries - [Healthcare back-office support](/operations/healthcare) - [Construction back-office support](/operations/construction-trades) - [Finance back-office support](/operations/finance-accounting) - [Legal back-office support](/operations/legal) - [Ecommerce back-office support](/operations/ecommerce) - [Architecture back-office support](/operations/architecture) ### Guides & pricing - [All industries we staff](/operations) - [Pricing & flat monthly rates](/operations/pricing) - [How hiring works (48h shortlist)](/operations/how-it-works) - [LATAM salary benchmarks](/latam-salaries) Three ways to work with us ## Choose how you want to hire. Same network, same vetting bar. The difference is who employs the person and who runs the HR layer. ### Staffing & HR Management For companies building a team. HiresLink manages the hiring and HR/operational layer month to month. - Qualified candidates in 48 hours after the role brief - Unlimited free replacements for active staffing clients - Onboarding, payroll coordination, vacations and performance support - Lower of $800/month or a 25% management fee - $500 kickoff, credited to your first invoice [Build My Team](/services/hires-staffing) ### Headhunting / Direct Hire For companies making one specific key hire. You employ the person directly. One-time fee, no recurring management fee. - Shortlist in 7–10 business days - 20% of first-year salary - $600 kickoff, credited to your first placement invoice - 90-day replacement (junior / semi-senior), 120 days (senior & managerial) - Sourcing, vetting and interview coordination [Find My Hire](/services/headhunting-pro) ### Staff Augmentation For companies adding capacity to an existing team. Vetted LATAM specialists plug into the team and processes you already run. - Add engineers and specialists to your existing team - You direct the day-to-day work - Scale the team up or down as the roadmap changes - Open salary benchmarks before you commit [Add LATAM Talent](/services/staff-augmentation) ## Tell Us About Your Insurance Role 48-hour shortlist of pre-vetted, bilingual candidates already trained on your stack. Step 1 of 3 — takes 60 seconds ### What role do you need filled? Licensed P&C service / CSR Life & Health support Claims processor / FNOL intake Policy administration & endorsements Certificates & COI processing Commercial lines account assistant Other insurance back-office role Next ![Hireslink](https://ajrfrtiexzvxvomfrjnp.supabase.co/storage/v1/object/public/Images/Logos/hireslink_logo.jpeg)Hireslink Operations Bilingual remote back-office staff from Latin America for US small businesses. EOR compliance, USD flat-rate pricing, 48h shortlists. [hello@hireslink.com](mailto:hello@hireslink.com) [](https://linkedin.com/company/hireslink)[](https://twitter.com/hireslink) ### Healthcare - [Medical Billing Specialists](/operations/healthcare/medical-billing-specialists) - [Medical Intake Coordinators](/operations/healthcare/medical-intake-coordinators) - [Medical Scribes](/operations/healthcare/medical-scribes) - [Insurance Verification Specialists](/operations/healthcare/insurance-verification-specialists) - [Virtual Medical Receptionists](/operations/healthcare/virtual-medical-receptionists) ### Construction & Trades - [Construction Estimators](/operations/construction-trades/construction-estimators) - [HVAC Service Dispatchers](/operations/construction-trades/hvac-dispatchers) - [Permit Coordinators](/operations/construction-trades/permit-coordinators) - [Project Admin Assistants](/operations/construction-trades/project-admin-assistants) - [ServiceTitan CSRs](/operations/construction-trades/service-titan-csrs) ### Finance & Accounting - [Bookkeepers](/operations/finance-accounting/bookkeepers) - [GAAP Accountants](/operations/finance-accounting/gaap-accountants) - [AP / AR Clerks](/operations/finance-accounting/ap-ar-clerks) - [Payroll Specialists](/operations/finance-accounting/payroll-specialists) - [Tax Preparation Assistants](/operations/finance-accounting/tax-preparation-assistants) ### Legal - [Paralegals](/operations/legal/paralegals) - [Legal Assistants](/operations/legal/legal-assistants) - [Legal Intake Specialists](/operations/legal/legal-intake-specialists) - [Legal Secretaries](/operations/legal/legal-secretaries) - [Contract Reviewers](/operations/legal/contract-reviewers) ### Ecommerce Operations - [Shopify Virtual Assistants](/operations/ecommerce/shopify-virtual-assistants) - [Customer Support Representatives](/operations/ecommerce/ecommerce-customer-support) - [Order Fulfillment Coordinators](/operations/ecommerce/order-fulfillment-coordinators) - [Returns / RMA Specialists](/operations/ecommerce/returns-rma-specialists) - [Inventory Analysts](/operations/ecommerce/inventory-analysts) ### Insurance - [Insurance Virtual Assistants](/operations/insurance/insurance-virtual-assistants) - [Claims Processors](/operations/insurance/claims-processors) - [Underwriting Assistants](/operations/insurance/underwriting-assistants) - [Policy Servicing Reps](/operations/insurance/policy-servicing-reps) ### Architecture & Real Estate - [CAD Drafters](/operations/architecture/cad-drafters) - [Revit / BIM Modelers](/operations/architecture/revit-bim-modelers) - [Real Estate Virtual Assistants](/operations/architecture/real-estate-virtual-assistants) - [Transaction Coordinators](/operations/architecture/transaction-coordinators) ### Logistics & Supply Chain - [Freight Dispatchers](/operations/logistics/freight-dispatchers) - [Freight Broker Assistants](/operations/logistics/freight-broker-assistants) - [Supply Chain Coordinators](/operations/logistics/supply-chain-coordinators) - [Customs Documentation Clerks](/operations/logistics/customs-documentation-clerks) ### About HiresLink - [Main site](/) - [Why HiresLink](/why-hireslink) - [Contact](mailto:hello@hireslink.com) © 2026 Hireslink. 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